Per Server Support Plan

You get unbelievable support at an unbelievable low price. We solve any number of tickets for you which means that all your clients can avail the support facility any number of times. There is just a flat fee per server which gets you support for unlimited customer issues - 24 hours a day. No system adminstration task or server monitoring is done under this plan though you have the option to club this with Server Administration Plan.

Under this plan we offer unlimited ticket support pertaining to the servers that you sign up with us. A ticket is a technical problem that a client faces. We reply to your clients request via your preferred support system and the client gets a response under your company's banner.

Plan Features

During signup, all you need to do is let us know the total number of servers and the approximate number of domains each server houses. Unlike others, we do not account the number of domains that you host per server. Just a flat fee per server for unlimited tickets.

• Fixed cost per server
• Unlimited helpdesk or email support
• 24x7 - 365 days technical and sales support coverage
• One hour response time and under six hours problem resolution guarantee
• Basic server monitoring via PING
• Proactive communication with datacenter or on-site staff

Plan Costs

• Full support for pre-sales questions/tickets
• Setup fee is charged one-time. Switching plans in future will not incur any setup fee
• Live Support on your site is included